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  5. Viewing Abandoned Orders

Viewing Abandoned Orders

To view Abandoned Orders, follow the steps detailed below,

  1. Abandoned Orders can be viewed by clicking  “eShop” -> “Abandoned Carts” -> “Abandoned Orders” tab.
  2. Hover on an Order and click “View Order” to view the details as shown below.
    You would be able to view the Status of the Cart and you have the Option to Delete Orders as well by clicking “Delete“.

    screeny-shot-23-nov-2016-5-55-31-pm

  3. Upon clicking “View Order“, you can review the details of the Order as shown below.
    Scroll to view the Customer Details for a personalised “follow-up”.

    screeny-shot-23-nov-2016-5-55-40-pm

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