Don't have an account? Create Now!


LoginLog in to manage your personal or business account with us.

Lost password?

Already have an account? Login in here


Sign upRegister now to gain access to applications, free credits and resources.

Forgot PasswordWe will reset your account and provide an email confirmation.

How To Fix eShop Pro Image Size Issues

If you’re having issues with your eShop Pro product images being too small, blurry, uneven or too big, this may be because of the image you’ve uploaded do not match your eShop Pro product image settings. Please continue reading below for detailed instructions:

How To Adjust Your eShop Pro Product Image Settings
Step 1 – Click on the eShop Pro tab on your admin sidebar, and select the Settings tab.

Step 2 – Click on the Products tab at the top of the page. Directly below those options, switch to the Display tab.

Step 3 – Under the Product Images section, you will find the Catalog Images, Single Product Images, and Product Thumbnails dimensions which is calculated as Width X Height in pixels

* Catalog Image is for your images on the shop page and for shortcodes. Single Product Image is for your images on the single product pages. Product Thumbnail is for your smaller product thumbnails for widgets.

** The images you upload to products will be resized to match the values you have input here. If your settings are 100×100 and you upload a 300×600 image it will be resized to 100×200. You can also choose to ‘hard crop’ your images which will force them to be the size specified in these settings, regardless of the raw image you upload, but will be cropped rather than distorted in scale.

Step 4 – The minimum suggest width for images is 500px. If you do not want the image cropped, leave the height field blank.

Step 5 – Once you have made your changes to the image dimensions, click ‘Save Changes’

Step 6 – If you change the image dimensions after you have uploaded product images, you will need to download and run the Regenerate Thumbnails Cloudlet App just once.

Leave a Reply

Your email address will not be published. Required fields are marked *