Remote Support is quick and simple with OneSpiffy
- Download Support Application for either Mac, Windows or Windows (MSI / Server Admin Edition).
(Click on Mac or Windows above to download).
- Your browser may warn you that an “.exe” executable file may be dangerous.
When given the option to “Keep” or “Discard” the file, select keep to finish the download.
- By double clicking the Remote Support Icon , the program will launch.
- In the Messages Box, you are able to communicate with the support ninja even when a support ninja is not currently connected; the messages can be viewed by the team at a later date.
- The Status Box shows the status of the connection between the computer and our Support Ninja’s.
- Note that closing the application from the window will only minimize it to the background tray.